How to disable telemetry for Accelerator 365 products

Accelerator 365 products are designed to send telemetry data to the Microsoft Azure Application Insights service owned and managed by Reply. This telemetry is anonymous and does not track any user data or customer content.

Telemetry helps us proactively identify exceptions, performance issues, and problems caused by Microsoft 365 updates or variations in customer tenancies, allowing us to respond quickly and maintain product stability.

If your organisation requires telemetry to be disabled, telemetry can be disabled with a single, global setting that only needs to be applied once and will apply to all Accelerator 365 products in your tenant.

You can do this either before or after installing any Accelerator 365 products using PowerShell.

1. First, ensure custom scripts are temporarily enabled on your App Catalog site to set the telemetry flag. Full instructions are available on this page.

2. Connect PowerShell to your SharePoint app catalog site:

   Connect-PnPOnline -Url '<taget app catalog url>' -UseWebLogin -Verbose 

3. Set the Accelerator 365 configuration:
   

   $config = @'
   {
       "DISABLE_TELEMETRY": true
   }
   '@
   Set-PnPStorageEntity -Key 'Accelerator365Settings' -Value $config

4. You can confirm the configuration by running the following in your browser’s developer console on any SharePoint site:
   

   fetch(`/_api/web/getStorageEntity('Accelerator365Settings')`,{headers:{accept:'application/json'}}).then(x => x.json()).then(x => console.log(JSON.parse(x.Value)))

   You should see: {DISABLE_TELEMETRY: true}

5. Once set, telemetry will be disabled for all Accelerator 365 products installed afterwards.