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Frequently asked questions

Frequently asked questions for the Audience Subscription app by Accelerator 365

1. What type of Microsoft 365 group can I add to an audience subscription?

You can only add a public Microsoft 365 group with assigned membership.
This means:

  • Public group – open for users to join.

  • Assigned membership – users are added manually (not dynamically).

  • Dynamic groups are not supported.

  • Private groups or other group types in Microsoft 365 cannot be used. e.g. Security groups


2. Can I add rules to groups in Audience Subscription?

Yes. You can add a rule to any group to make it a semi-dynamic group.

  • If a user matches the rule, they will only be added to the group after they load the page where the Audience Subscription web part is displayed.

  • Rules are configured in the web part property pane.

  • Rules can be comprised of various profile attributes from the Entra ID platform.


3. How do the rule settings in the property pane affect subscriptions?

The Audience Subscription web part includes settings in the property pane that control how rules behave for different users:

  • Allow matching user to manage their subscription

    • Disabled → Users who match the rule are mandatory members of the group and cannot unsubscribe.

    • Enabled → Users who match the rule can choose to subscribe or unsubscribe from the group.

  • Allow non-matching users to manage subscription

    • Disabled → Users who do not match the rule will not see the group in Audience Subscription.

    • Enabled → Users who do not match the rule can still see the group and choose to join or leave it.


4. Can I restrict email messages for people who join a group in Audience Subscription?

Yes. In Microsoft 365, you can run a PowerShell command to restrict default system email messages to group members who join via Audience Subscription.


Example command:

 Set-UnifiedGroup -Identity "<GroupName>" -UnifiedGroupWelcomeMessageEnabled:$false

Further information is available on the Microsoft support page.


5. Can I control how groups appear in Exchange clients?

Yes. You can run a PowerShell command to hide or display a group in Outlook or other Exchange clients.

Example command:

 Set-UnifiedGroup -Identity "<GroupName>" -HiddenFromExchangeClientsEnabled:$true

Further information is available on the Microsoft support page.