Skip to content
  • There are no suggestions because the search field is empty.

Frequently asked questions

Frequently asked questions for the Countdown Calendar app by Accelerator 365

1. How do I reset doors in the Countdown Calendar app?

If a user needs their doors reset, you can do this through the app’s background SharePoint list.

  1. Navigate to the app’s data storage list
    Go to the following URL, replacing the items in bold with your own tenant and site details: 
    https://[SharePointDomain].sharepoint.com/sites/[SiteName]/Lists/ACC365CDC_OpenedDoors/AllItems.aspx
  2. Locate the user’s entry
    The list contains one item per user, per app. Each item records the doors that user has opened.
  3. Delete the user’s item
    Select the entry for the user whose doors you want to reset and delete it from the list.
  4. Refresh the page
    Return to the page where the app is used and refresh. The user’s doors will now be fully reset.