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Getting started (My Contacts)

How to configure and use the My Contacts app by Accelerator 365

The My Contacts app helps users quickly find and connect with the people they work with most, from top contacts and team members to searching across the entire organization. It's perfect for an intranet homepage, providing quick access to key colleagues in one location.

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    Configuring the app for the first time

    To add the My Contacts app:

    1. Select Edit on your SharePoint page.

    2. Select + Add a new web part, then choose the My Contacts app.

    3. Once added, the My Contacts app will automatically display the current user's top contacts, and is ready for customization.

    Choosing which views to display

    Views determine how contacts appear in the My Contacts app. Each view serves a different purpose.

    Steps to manage views:

    1. Enter Edit mode on the app.

    2. In the property pane, enable or disable any of the following views:

      • Top - shows your most relevant contacts based on Microsoft 365 communication and collaboration patterns. Learn more

      • My team - displays your manager and peers using the Entra ID hierarchy. Learn more

      • Search - lets users find people across the organization.

    My Contacts - View

    Note: at least one view must remain enabled.

    Adjusting the layout and card size

    You can control how contact information is displayed and how many contacts appear, so users see just the right amount of detail at a glance.

    Steps to adjust layout:

    1. In the property pane, choose a Card size:

      • Small - a compact view showing the profile image, display name, and one attribute. Great for a clean, simple display.

      • Medium - includes all Small card information plus two additional attributes. Ideal for showing more context without taking up too much space.

      • Large - shows all Medium card information plus two more attributes. Perfect when you want to highlight full profile details.

    2. Set the number of Cards to display to control how many contacts users see at once. The default is 4 contacts, but can scale from 1 to 20. 

    3. Toggle Show presence information to display Microsoft 365 presence icons, so users can quickly see who’s online.

    My Contacts - Layout

    Configure cards

    You can decide exactly which profile attributes appear on all cards, giving users the details they need.

    Steps to customize cards:

    1. Open Configure cards in the property pane.

    2. A panel will open, allowing you to select the card size to edit.

    3. Choose a subtitle attribute for the card (applies to all card sizes).

    4. For Medium cards, select up to 2 additional attributes; for Large cards, select up to 4.

    5. Reorder attributes to highlight the most relevant information.

    6. Click Apply to preview or Save once complete.

    My Contacts - Configure cards

    Note: attributes come from Microsoft Entra ID and update automatically.

    Configure actions

    Actions let users interact with contacts directly from their cards, saving time.

    Steps to configure actions:

    1. Open Configure actions in the property pane.

    2. A panel will open, allowing you to enable or disable the following actions:

      • Mail - send an email directly from the card

      • Call - start a call via Teams, business phone, or mobile

      • Chat - launch a one-to-one Teams chat

    3. Reorder actions to match your organization’s priorities.

    4. Click Apply to preview or Save once complete.

    My Contacts - Configure actions

    Refining search with filters

    Filters help users find the right people faster by narrowing the results presented in search. This setting only applies when the Search view is enabled.

    Steps to add search filters:

    1. Open Search filters in the property pane.

    2. A larger panel will open, allowing you to control the search filters. Click Add filter.

    3. Select if this is an And/Or condition, then select an attribute, an operator, and enter a value.

      1. Optionally, an Advanced editor is available to refine or edit queries manually.

    4. Click Save once complete.

    My Contacts - Search filters

    Tip: pre-filters are already applied to focus on users with enabled accounts and internal employees.

    Manage placeholders and messages

    Apply custom placeholder messages to fine-tune the My Contacts experience.

    Steps to manage placeholders:

    1. Open Manage placeholders in the property pane.

    2. A panel will open, allowing you to edit text for:

      • Search box label - the text shown inside the search field

      • No results - displayed when no matches are found in Search or Top

      • No team members found - shown when no team members are available in My team

    3. Click Save once complete.

    My Contacts - Manage placeholders

    Related articles

    • Frequently asked questions
    • Use cases & best practices
    • Release notes
    • Technical details