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      1. Accelerator 365 Knowledge Base
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      3. Welcome

      Changing the personalized greeting

      How to configure the personalized greeting feature in the Welcome app

      The Welcome app enables editors to add a custom greeting message to the web part, with options to personalize it by including profile properties from Microsoft Entra ID. This article explores the available options to enhance greeting messages with different profile attributes.

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      Default options

      1. As a user with edit permissions to the Welcome app, edit the web part.
      2. In the web part property pane, select Manage web part, then go to the Greeting section.
      3. Hover over the tooltip next to the Greeting message box to view the available default options for personalizing the greeting message with Microsoft Entra ID attributes:
      Microsoft Entra ID attribute Greeting message string
      Display name {displayName}
      Given name {givenName}
      Surname {surname}

      Custom options

      1. Follow the same steps above to edit the Welcome web part and access the Greeting section.

      2. The Welcome app also supports custom personalization options using additional Microsoft Entra ID attributes. These need to be manually entered into the Greeting message box:

      Microsoft Entra ID attribute Greeting message string
      Job title {jobTitle}
      Office location {officeLocation}
      Email {mail}
      Extension attributes 1-15 {extensionAttribute1} to {extensionAttribute15}

      Fallback support

      If a Microsoft Entra ID attribute is empty for a user, you can set a fallback value - either another Entra ID attribute or a static value - to display in its place.

      Fallback Entra ID attribute

      To use an alternative Entra ID attribute as a fallback, place a | between the attributes.

      In the following example, the web part will display the surname if it exists, if not, it will display the given name. If both attributes are empty, it will display a blank value.

      Welcome, {surname|givenName}

      Static value

      To set a fallback static value, enclose the desired value in quotation marks.

      In this example, the display name is shown if available. If it’s empty, the web part displays the static text "Replyer".

      Welcome, {displayName|"Replyer"}