Frequently asked questions

Frequently asked questions for the Welcome app by Accelerator 365

General

How does Welcome retrieve the local weather conditions?

Welcome uses a third-party weather provider, OpenWeather, to retrieve weather information for your user's location, which is determined from their browser's location.

Appearance

What layouts are available in Welcome?

Welcome has 3 default layouts available as standard:

Featured: includes most functionality available in Welcome, including the slides, greeting message, time controls, and weather.
Banner: is the sleekest option available and includes only the greeting message, time, and weather.
Search: brings the search bar front and center. This layout only includes the controls available for search.

Custom layouts are also supported in Welcome if you're looking for something more bespoke!

What are the image dimensions for all Welcome layouts?

Image dimensions will vary depending on the SharePoint section Welcome is placed in and the layout chosen. You can find the appropriate dimensions below:

SharePoint section	Featured layout	Banner layout	Search layout
One column	1204px x 500px	1204px x 125px	1204px x 240px
Two columns	586px x 500px	586px x 207px	586px x 235px
Three columns	380px x 500px	380px x 207px	380px x 211px
Two-thirds column	792px x 500px	792px x 125px	792px x 240px
Full-width section	Page width x 600px	Page width x 125px	Page width x 240px

When a SharePoint vertical section is used, the following image dimensions apply:

SharePoint section	Featured layout	Banner layout	Search layout
One column with a vertical section	1172px x 500px	1172px x 125px	1172px x 240px
Two columns with a vertical section	570px x 500px	570px x 207px	570px x 235px
Three columns with a vertical section	369px x 500px	369px x 207px	369px x 211px
Two-thirds column with a vertical section	771px x 500px	771px x 125px	771px x 240px
Vertical section	364px x 509px	364px x 207px	364px x 211px