Use cases & best practices (My Emails)

What are typical use cases for My Emails?

My Emails is best suited for scenarios where you want users to stay aware of their inbox as part of their intranet experience. For example:

• Embedding the user's unread email count on the intranet home page to draw attention to pending messages.
• Displaying the inbox link within the Viva Connections dashboard in Microsoft Teams, so users don’t need to switch applications.
• Especially useful for mobile or field users who may miss desktop notifications but still need quick access to email from their intranet interface.

Any time you want to bring Outlook visibility into the intranet environment and reduce friction switching between apps, My Emails is a good fit.

Related articles

• Frequently asked questions
• Getting started
• Release notes
• Technical details